We went thru a recent Yachtcloser re-design of our website. In the end we are quite pleased with the look and response of the new site. We had some particular points in the design that we wanted to make sure were put forth and while they were a challenge they came thru with what our concept was. Best of all our site is responsive to any type of device our customers may use to access the site. Well done and I would recommend them for any brokerage looking to build a site from scratch or redesign.
I cannot say enough good things about Yacht Closer. We've been happy with their closing documents software for years now and just recently completed and launched our new website with them... which speaks for itself! Now our process is streamlined from listing through closing. Jessica is an absolute pleasure to work with. She is always cheerful and handles changes, however difficult, with enthusiasm and a positive attitude. I've been in the marketing business for over 20 years now and no other company has had the customer service I have received from start to finish. I would highly recommend YC to anyone in the boat brokerage industry.
Jessica and the team at YachtCloser have been a total pleasure to work with. From the initial consultation to follow-up questions and service, they have made me happy at every step of the way. I would highly recommend their services, whether it be for web design or anything else the company offers, to anyone in the market.
Jessica Heizer from YachtCloser did a wonderful job of working me through the process, I am not easy to deal with and she put up with all my questions and gave me great answers and customer support, I would recommend her and yacht closer to anyone thinking about have a truly custom website put together especially if you are a yacht broker or in the marine industry, it was an easy process and to my web presence to the next level, the website they produced is first class, you can't go wrong with them and for the money it was a bargain.
In my capacity as the McMichael advertising/marcom agency it was my responsibility to work with Yacht Closer in the development, execution and roll-out of the new www.mcmichaelyachtbrokers.com site. Working with Jessica was a total pleasure as she provided excellent and comprehensive input as to set-up, maintenance, and expansion of the site. This experience was a total win for McMichael and me as we keep receiving positive reactions from both our customers and brokers. Glad to be part of the YachtCloser family.
We’ve been incredibly happy with our new YachtCloser-designed website. Working with the team at YachtCloser to build the site was easy, with very quick, professional responses from all of their staff and project managers. The turn-around time for building the site was as they stated up front – no delays or excuses! Beyond just the upfront work, their continuing service and help with site maintenance and changes has been great. One of the really nice things about the site is the easy to use interface to make changes ourselves – yet when we need help with something custom, or something we can’t do from the back end, they’re really quick to respond and make the changes we’ve requested. We’ve also found the site has generated quite a bit more traffic than our previous site, which has led to more leads. We would definitely recommend other maritime businesses utilizing YachtCloser’s web design and build services! Leslie Simmons Marketing Manager Stan Miller Yachts
Jessica and Brad, I wanted to take just a moment to thank you for all the hard work that was put into the development and implementation in bringing our new website to life. The fact that I have been in the marine industry for forty years made my involvement in the new site development imperative. For those of us in the yacht brokerage and yacht sales industry we know that our website is truly the front door and the gateway to both survival and success. Its the first face our potential and existing clients see. And it is the driving force in boat and yacht sales. I must say that your involvement both personally and professionally, and that of everyone at Yachtcloser.com made this site a huge immediate success. Our site traffic jumped by over 35% almost immediately. And the fresh ideas that Brad and Jessica shared were brilliant. I am sure that more boats were sold this year simply because of our new site. Jessicas continued assistance and support is much appreciated. She was patient with us during the initial development. And she is responsive immediately to any changes or updates. I had received other quotes to build a site at three times the cost. For any of our industry partners out there, when it comes time to build your new site, Brad and Jessica and Yachtcloser is not just a consideration; they are literally the only web developer I would consider. And the integration between the site and the Yachtcloser system is critical. So here's the point; The combination of Yachtcloser.com and the YachtCloser web development team is a winning combination. From myself and everyone here at RCYS, our thanks and we look forward to being part of the Yachtcloser family for years to come.
We knew that we needed to update our website, but our previous experience of building and supporting a website was anything but great, so we dragged our feet until it was absolutely necessary. After seeing a number of websites that YachtCloser created and then taking a tour of the back end functionality, the decision was easily made. The build of our new website was not only seamless, but exceeded our expectations. The administrator functionality is something that, in the past, we could have only dreamed of and now we find ourselves updating the site on a regular basis because it is so easy! Following the launch, the training and attention that we have received from the support team has been outstanding. Jacquie goes above and beyond to answer our questions and find solutions when hiccups occur, including our own operator errors! Every promise that Brad and his team made, they have delivered without exception and beyond our wildest dreams! A Big THANK YOU to the entire YachtCloser team for your incredible ideas and service.
The team at YachtCloser has always provided top notch service at affordable rates. So when they began offering web design services, I jumped! The end result was a new website that is leagues ahead of my previous one - at a fraction of the price. If you're thinking of redesigning your current site, or building a new one, I highly recommend the YachtCloser team!
Choosing YachtCloser for our website was a fantastic decision. They were great to work with to create the site we were looking for. They kept us on track and followed up after it was "done" to make sure any additional changes and updates were taken care of. We love our site and have gotten many compliments on it. It looks great, mobile friendly, and easy to navigate. Thank you Brad, Jacquie and your entire team.
I can't say enough great things about everyone at YachtCloser. My awesome experience started with a concept on the phone with Brad, then continued with Jacquie for the website design selecting everything from the right pictures to tuning the words to get just the right idea across, to making everything work flawlessly, and finally Matt who is making sure we pop up first in every search. The website looks AWESOME! The level of professionalism and the ease of communication with the entire team made for a great experience. Even the service after to make sure we are happy and continuing function flawlessly is first rate. Their attention to customer service is very hard to find these days, and I appreciate everyone that I've worked with and all those that are behind the scenes! Thank you for being there for us!
The words "customer service" has become the cornerstone phrase that most companies use to impress clients and convince them to use their services. Sadly as we all know very few deliver on the "customer service" promise. Companies that can truly deliver on this promise are the ones that rise to the top. YachtCloser WebService is one of those companies. Outstanding attention to detail and follow-up as well as leading edge design and an in depth understanding of search engines and how people use the internet are what make Yacht Closer WebService better than the rest. Being fairly new in the web design business we had some concerns if YachtCloser Webservice could deliver some of the complex requests we had and if they could deliver it on time. They delivered everything we wanted, and then some, and on time. Because of our past experience with YachtCloser transactional software we knew Brad Parker and his team understood the brokerage business. Working with people that have been in the brokerage and new boat business made all the difference in the world. The challenges we face daily can’t always be understood or translated by web designers that have never dealt with the marine business. Forward thinking with your website is key, so it can easily change with the times as new technology and design comes available. I would recommend YachtCloser Webservice, especially the people.